Terms of Service

These terms govern your use of the Group Space website and app. Please read them. Creating an account means you agree to them.

These Terms of Service (“Terms”) are an agreement between you and Group Space, LLC, a California limited liability company (“Group Space”, “we”, “us”), covering the Group Space website and application (the “Service”). If you do not agree, do not create an account or use the Service.

1. Accepting these Terms

Everyone who uses the Service, whether you create a group of your own or join someone else’s, does so through an account. When you create an account you are shown these Terms and our Privacy Policy and asked to agree to them. Creating an account is your acceptance of both.

The same Terms apply to group owners and to members. Being invited to a group does not change or reduce them.

If you are agreeing on behalf of an organization (a school, club, troop, league, or employer), you represent that you have authority to bind that organization, and “you” refers to both you and that organization.

2. Who can use the Service

You must be at least 18 years old, or the age of majority where you live if that is greater, to create an account and agree to these Terms.

Accounts are for adults. You may not create an account for a minor, allow a minor to use your credentials, or configure a group so that a minor holds an account.

We may ask you to confirm your age, and we may suspend or close an account if we believe this requirement is not met.

3. The Service

Group Space is a hosted, private, ad-free app for a class, team, or troop to keep a member directory, events and RSVPs, photo and video albums, and group discussion in one place. The group owner pays for a subscription; members join for free. Features and limits are described on the pricing page.

We do not show advertising in the Service, sell personal information, use group content to build advertising or marketing profiles, or apply facial recognition to photos.

4. Your account

• Provide accurate information and keep your login credentials and any recovery key secure.
• You are responsible for activity that occurs under your account.
• Tell us promptly at support@group-space.com if you suspect unauthorized use of your account.
• Do not share, sell, or transfer your account to anyone else.

5. Groups: owners and members

If you own a group, you control its settings, who is invited, and who is removed. You are responsible for how you configure the group, for the content you add, and for taking reasonable steps to address violations of these Terms within your group once you become aware of them, including removing a member when appropriate. You are not automatically liable for what another member does without your knowledge, but you must act once you know.

If you are a member of a group, you are responsible for the content you add and for your own conduct in the group. Your group owner controls the group’s membership and settings and can remove you or your content from the group.

Between you and other users. Group Space provides the software. Disputes among group owners, members, parents, and organizations are between those people. We are not a party to them, though we will act on reports as described in Section 8.

6. Children and family content

Group Space is built for groups that often involve children, classes, teams, and troops. That makes the following especially important.

• Accounts are for adults only, as described in Section 2. We do not knowingly permit children to create accounts or collect personal information directly from children.
• Group owners and members are responsible for obtaining any consent required from a parent or guardian before adding a child’s name, contact details, image, or other information to a group.
• If you are a parent or guardian and believe a child’s information or images have been added to a group without your consent, contact us at support@group-space.com. We will act on that report as described in Section 8 and will work with the group owner to have the information removed.
• Schools and educational use. Where a school or district uses the Service, the school directs how student information is used and we act on its instructions. We do not use student information for advertising, do not build profiles for non-educational purposes, and do not sell student information. Schools should contact us at legal@group-space.com before deployment so appropriate agreements are in place.

7. Acceptable use

You agree not to use the Service to:

• break the law or infringe anyone else’s rights;
• upload content you do not have the right to share, including photographs or video of other people’s children without the permission of a parent or guardian;
• harass, bully, threaten, defame, or harm others;
• share sexual content involving minors, content that sexually exploits or endangers a child, or content promoting violence, self-harm, or terrorism;
• impersonate another person or misrepresent your affiliation with a group or organization;
• send spam or unsolicited commercial messages to group members;
• attempt to disrupt, overload, probe, reverse engineer, or gain unauthorized access to the Service or to another user’s account or group.

You are responsible for the content you contribute.

8. Reports, moderation, and what encryption means for both

How the Service is built. Group content is encrypted on your device, and we do not hold the keys needed to read it. As a result we do not proactively review, scan, or monitor group content, and in the ordinary course we are not able to read your group’s messages, contact entries, event details, or photos and videos.

To make the Service work, some information is readable by us by design and is not encrypted: your name and email address, a group’s name and branding, membership (who belongs to which group), billing records, and operational data (see Privacy Policy Section 2). We keep these readable so we can send invitations and notifications, run billing, and operate and secure the Service.

How we handle reports. Most reports are handled within the group. The in-app reporting tool routes to the group’s owner and administrators, who respond to and adjudicate content and conduct reported in their group. If a matter is not resolved within the group, or you believe content or conduct violates these Terms or the law and needs our attention, report it to us at support@group-space.com. Our normal moderation does not require us to read your content: acting on a report, we can contact the group owner, hide or remove content, and suspend or close the account or group responsible, based on the report and the account-level information available to us. Where required by law we may also report a matter to law enforcement or to the National Center for Missing & Exploited Children. We review every report that reaches us and take the action we reasonably can.

Escalation, as a last resort. Some situations genuinely require a person to see the content in order to assess it. If a group needs that kind of escalation, contact us at support@group-space.com. As a last resort, and only with the group’s voluntary cooperation, a group owner or administrator may choose to grant a member of our moderation team temporary access to the group so we can review the content in place, or may describe or provide a copy of the specific content where it is lawful and appropriate to do so.

Any such access or disclosure is voluntary and can be declined. We cannot unlock or enter a group on our own; access happens only when a group owner or administrator chooses to admit us. This access is temporary: a group owner or administrator can remove us at any time, and we remove ourselves once the review is complete. It does not give us continuing access to the group.

Please do not send us material that may sexually exploit a child. If your report concerns that kind of content, do not copy, screenshot, download, or forward it, doing so may itself be unlawful. Tell us where it is and what you observed, and report it to the National Center for Missing & Exploited Children’s CyberTipline at CyberTipline.org and to local law enforcement. We will act on your report and make any reports required of us by law.

Whether or not anyone grants us access to the content, we will act on the information available to us, including account-level information, the substance of the report, corroborating reports, and any legal process we receive. We may take action at the account or group level even where we have not viewed the content ourselves.

Limits. We do not promise that we will detect every violation, that a review will reach a particular outcome, or that a report will be resolved within a particular time. Nothing in this section obliges us to monitor content or creates a general right for us to access your group. Nothing in it should be read as a representation that we can read your content when nobody with access has chosen to share it with us.

9. Encryption, keys, and data recovery

Because your content is encrypted with keys we do not hold:

• We cannot recover your content if you lose your password or recovery key, and we cannot reset access to encrypted content on your behalf.
• You are responsible for safeguarding your credentials and recovery key, and for keeping your own copies of content that matters to you.
• We are not liable for content that becomes permanently inaccessible because credentials or keys were lost, deleted, or shared.

Please export or back up anything you would not want to lose.

10. Your content

You keep ownership of the content you and your members add.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, back up, transmit, encode, and deliver that content solely in order to operate and provide the Service, including through service providers acting on our behalf (such as hosting, storage, and content delivery providers). Because the content is end-to-end encrypted, in practice this licence applies to encrypted data we cannot read, and we cannot access or use your content for any other purpose.

This licence ends when you delete the content, subject to a reasonable period for removal from routine backups.

11. Copyright and DMCA

If you believe content on the Service infringes your copyright, send a notice to our designated agent at legal@group-space.com, 4744 Telephone Rd. Ste 3 #225, Ventura, CA 93003, including the information required by 17 U.S.C. §512(c)(3). We respond to valid notices, accept counter-notices, and terminate the accounts of repeat infringers in appropriate circumstances.

12. Payments and subscriptions

• A paid subscription covers every group an owner’s account hosts, as described on the pricing page. Members join for free.
• Subscriptions are purchased inside the Group Space app, through the Apple App Store or Google Play. We do not sell subscriptions on our website; to subscribe, download the app and buy through your device’s app store.
• Apple or Google processes your payment and manages the subscription. Billing, automatic renewal, price changes, cancellation, and refunds are governed by that store’s terms and are handled through your Apple ID or Google Play account, not by Group Space. We do not receive or store your payment-card details.
• At purchase, the store shows you the price and the renewal terms and collects your consent. The subscription renews automatically until you cancel.
• Manage or cancel your subscription in your Apple ID or Google Play account settings. We cannot cancel a store subscription for you. Cancelling stops future renewals; access continues to the end of the period you have already paid for.
• Refunds are handled by Apple or Google under their policies; request a refund through the store, not from us.
• Applicable taxes are handled by the app store as part of your purchase.
• We use a third-party provider, RevenueCat, to administer app-store subscriptions and entitlements across platforms (see Section 14). Apple and Google remain the sellers of the subscription.

13. Privacy, and use by organizations

Our Privacy Policy explains how we handle information and forms part of these Terms. It also describes the information we necessarily handle to operate the Service, such as account email addresses, billing records, group and device identifiers, timestamps, and volume of activity, even though we cannot read group content.

Organizational use and data protection law. Where a school, club, league, employer, or other organization uses the Service to manage a group, that organization generally decides what personal information goes into the group and why. For the purposes of the GDPR, the UK GDPR, and similar laws, that organization acts as the controller and we act as its processor with respect to group content and member directory information. Organizations subject to those laws that need a data processing agreement should contact us at legal@group-space.com before deploying, to arrange the data-protection terms that apply.

14. Third-party services

The Service relies on third parties, including the Apple App Store and Google Play for payments, RevenueCat for subscription management, and our hosting, storage, email, and push-notification providers. A current list of the providers that process personal data on our behalf is on our subprocessors page. Your use of those services may be subject to their own terms, and we are not responsible for their acts or omissions beyond our obligations as described in the Privacy Policy.

15. Legal requests

We respond to valid legal process. Because we do not hold the keys to group content, what we can produce is generally limited to account and billing information and the operational metadata described in our Privacy Policy. Where we are permitted to do so by law, we will make reasonable efforts to notify an affected account holder before responding to a request for their information.

16. Export control and sanctions

The Service includes encryption technology and may be subject to export control laws, including the U.S. Export Administration Regulations. You may not use the Service, or export or re-export it, in violation of those laws, and you represent that you are not located in, and are not ordinarily resident in, a country or region subject to comprehensive U.S. sanctions, and that you are not on any restricted-party list.

17. Changes to the Service

We may add, change, or remove features. If we discontinue the Service or a material feature that you paid for, we will give you reasonable advance notice, provide a window to export your content, and refund any prepaid fees for the period after discontinuation.

18. Termination

You can stop using the Service and delete your group or your account at any time.

We may suspend or end access if you materially violate these Terms, if we are required to by law, or where necessary to protect the Service or its users. Except where a delay would create legal risk or risk of harm, we will give you notice and, where the violation can be fixed, a reasonable chance to fix it.

On termination your right to use the Service ends. Associated data is handled as described in the Privacy Policy. Remember that encrypted content we cannot read cannot be restored by us once deleted.

19. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT CONTENT WILL NOT BE LOST.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, our warranties are limited to the shortest period and narrowest scope permitted by law, and nothing here affects rights you have as a consumer that cannot be waived.

20. Limitation of liability

To the fullest extent permitted by law, Group Space will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of or relating to the Service.

To the fullest extent permitted by law, our total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) US $100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the greatest extent permitted by law.

21. Indemnification

You agree to defend and indemnify Group Space against third-party claims, damages, and reasonable costs arising from your misuse of the Service, your breach of these Terms, or content you contribute. We will notify you of any such claim and you may control the defence, provided you do not settle in a way that imposes obligations on us without our consent.

This section does not apply to consumers to the extent applicable law does not permit it.

22. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Ventura County, California, and you and we consent to that jurisdiction and venue.

Small claims. Either of us may bring a qualifying claim in small claims court.

Class action waiver. To the extent permitted by law, you and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. This waiver does not apply to claims for public injunctive relief, which may be brought in court.

California consumers. Nothing in these Terms waives any right you have under the California Consumers Legal Remedies Act or any other right that cannot lawfully be waived. California Civil Code §1789.3 notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

23. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email or in-app before they take effect, update the date at the top of this page, and ask you to accept the revised Terms where appropriate. If you do not accept a material change, you may cancel before it takes effect and we will refund the unused portion of your current paid period. Continued use after a non-material update means you accept it.

24. General

• Notices and electronic communications. You agree to receive notices from us electronically, by email to the address on your account or through the Service. Notices to us go to legal@group-space.com and 4744 Telephone Rd. Ste 3 #225, Ventura, CA 93003.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, on notice to you.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
• Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the rest remains in effect.
• No waiver. A failure to enforce a provision is not a waiver of it.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service, together with any separate written agreement we sign with you.
• Survival. Sections 9, 10, 19, 20, 21, 22, and 24 survive termination.

25. Contact

Questions about these Terms: info@group-space.com, 4744 Telephone Rd. Ste 3 #225, Ventura, CA 93003.